Benefits:

Annual savings of 3,690 hours

Efficient automation delivery within 2 weeks

Achieving a Return on Investment in 1-2 months

Elimination of errors in data handling

Equivalent workload reduction equating to more than 2 full-time employees.

Problems:

Holman serves as a global fleet service managing numerous lease vehicles internationally. The operational procedure involves accessing a Temtags website to input driver details for a considerable number of lease vehicles. Additionally, payment transactions for the insurance of these lease vehicles are required.

Given that this routine process consumed the equivalent of the workload of approximately 2 Full Time Employees, resourcing became a challenge within the fines team. Beyond the time constraints, occasional human errors compounded the issue, and employee satisfaction was adversely affected by the repetitive nature of the tasks.

Solutions:

Time Savings: Automation reduces routine task time, freeing up 3,690 hours annually for strategic activities.

Resource Optimisation: The equivalent of 2 Full Time Employees' workload is alleviated, allowing the fines team to focus on tasks requiring human expertise, enhancing operational efficiency.

Error Minimisation: Automation lowers the risk of human errors, ensuring higher accuracy in managing driver details and insurance transactions.

Swift Implementation: The automation solution can be deployed within 2 weeks, offering immediate relief from manual work.

Enhanced Job Satisfaction: Employees benefit from reduced monotony, likely leading to increased job satisfaction and a more engaged workforce.

Cost-effectiveness: Achieving a Return on Investment in 1-2 months signals cost savings, making the automation solution economically favourable for Holman's fleet service.

Benefits:

1083 hours saved annually.

26,000 transactions completed annually with room to grow.

Automation delivery time – 3 weeks

5 months Return on Investment

Errors in data handling removed.

Reduction from 30 minutes to 2.5 minutes in processing time, or 1200% reduction in processing time

Problem:

BT faced the challenge of handling approximately 26,000 car booking repair requests each year, requiring swift cash approval and processing immediately upon receipt from the garages. Unfortunately, the existing processing time was too slow and lead to missed deadlines.

They turned to us to push the boundaries of technology enabled processes and solve problems such as high transaction volume, numerous repetitive, low complexity tasks, and the need for faster response times for customer requests.

Solution:

After an initial discovery phase, we delivered operational and project-support automation solutions for BT. Our software bots, every half hour during work hours and more, mundane, boring and repetitive processes including booking approvals, amount verification and inputting of notes.

The results? BT is now seeing better accuracy and reduced processing times, which means they can free up employees to add real value to the business in other ways.

Benefits:

384 hours saved

Automation delivery time – 1 week

1 month Return on Investment

Processed daily without errors.

Problems:

The Holman billing team faced the demanding task of handling a daily influx of invoices, necessitating retrieval from an internal website and subsequent forwarding to clients via email using the Vendor ID numbers. The high volume, frequency, and time sensitivity associated with these invoices presented considerable challenges for the billing team.

Solution:

We addressed the challenges faced by the Holman billing team by automating the entire invoice management process. It automates the retrieval of daily invoices from the internal website, utilises Vendor ID numbers for accurate categorisation, and automates the forwarding of invoices to clients via email. The high volume, frequency, and time sensitivity of invoices are efficiently managed by the bots, ensuring timely and error-free processing. This automation not only enhances efficiency but also allows the billing team to focus on more complex tasks, while providing scalability and detailed tracking through audit trails and reporting.

Benefits:

Increasing BDO’s company image through automation

~300 percent reduction in processing time

Avoidance of large penalty payments to Serco

1-2 weeks of development effort

3 months return on investment.

Problem:

BDO's client, Serco, tasked BDO with the responsibility of accessing Payrite and meticulously navigating the requisite procedures to initiate and finalize a pay run. Given the volume, time sensitivity, and the critical requirement for accurate data input in Payrite, BDO identified the necessity for an automation solution to streamline and ensure precision in this process.

Solution:

Time Efficiency: Automation significantly reduces the time required to perform the detailed steps involved in the pay run process, enhancing overall efficiency.

Accuracy and Precision: Automation minimizes the risk of human errors in data input, ensuring that each step within Payrite is executed accurately, thereby maintaining the integrity of payroll data.

Scalability: Handling large volumes becomes more manageable with automation, allowing for seamless processing even when dealing with an increased workload.

Consistency: Automated processes guarantee consistency in executing the necessary steps for each pay run, eliminating variability and reducing the likelihood of discrepancies.

Resource Optimisation: The automation solution enables BDO to allocate human resources more strategically, focusing on tasks that require analytical thinking and expertise rather than repetitive manual processes.

Compliance: Automated processes can be designed to adhere strictly to compliance requirements, ensuring that all necessary regulations and guidelines are consistently followed during the pay run process.